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DOCUMENTOS INSTITUCIONAIS
PUBLICAÇÕES CIENTÍFICAS
TRABALHOS DE CONCLUSÃO DE CURSO DE GRADUAÇÃO
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Issue Date
Title
Author(s)
2012
Percebendo os benefícios e dificuldades da adoção da gestão de serviços de tecnologia da informação
Maurício Gregianin Testa
;
Edimara Mezzomo Luciano
;
Carlos Bragança
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Author
1
Carlos Bragança
Subject
1
Gestão de Serviços de TI
1
ITIL