1. Repositório PUCRS
  2. PUBLICAÇÕES CIENTÍFICAS
  3. Apresentação em Evento
Please use this identifier to cite or link to this item: https://hdl.handle.net/10923/10038
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dc.contributor.authorMarie Anne Macadar-
dc.contributor.authorJorge Lheureux-de-Freitas-
dc.contributor.authorLuiza Schuch de Azambuja-
dc.contributor.authorEdimara Mezzomo Luciano-
dc.date.accessioned2017-04-19T20:32:58Z-
dc.date.available2017-04-19T20:32:58Z-
dc.date.issued2016-
dc.identifier.urihttp://hdl.handle.net/10923/10038-
dc.language.isoen-
dc.relation.ispartofProceedings of 9th ICEGOV, 2016, Uruguai.-
dc.rightsopenAccess-
dc.subjecte-government-
dc.subjectsmart cities-
dc.titleContact Center in a Smart Cities View: a Comparative Case Study of Curitiba (Brazil), Porto Alegre (Brazil) and Philadelphia (USA)-
dc.typeconferenceObject-
dc.date.updated2017-04-19T20:32:57Z-
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