| Campo DC | Valor | Idioma |
|---|
| dc.contributor.author | Paloma Antonio | - |
| dc.contributor.author | Lélis Balestrin Espartel | - |
| dc.contributor.author | Marcelo Gatterman Perin | - |
| dc.date.accessioned | 2021-10-29T19:37:36Z | - |
| dc.date.available | 2021-10-29T19:37:36Z | - |
| dc.date.issued | 2019 | - |
| dc.identifier.issn | 1983-4659 | - |
| dc.identifier.uri | https://hdl.handle.net/10923/19297 | - |
| dc.language.iso | pt_BR | - |
| dc.relation.ispartof | Revista de administração da UFSM | - |
| dc.rights | openAccess | - |
| dc.subject | dysfunctional customer behavior | - |
| dc.subject | services | - |
| dc.subject | customer orientation | - |
| dc.subject | customer sovereignty | - |
| dc.title | Dysfunctional customer behavior and service employees tactics | - |
| dc.type | Article | - |
| dc.date.updated | 2021-10-29T19:37:34Z | - |
| dc.jtitle | Revista de administração da UFSM | - |
| dc.volume | 12 | - |
| dc.issue | 2 | - |
| dc.spage | 302 | - |
| dc.epage | 316 | - |
| Aparece en las colecciones: | Artigo de Periódico
|
