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  3. Artigo de Periódico
Please use this identifier to cite or link to this item: https://hdl.handle.net/10923/10086
Type: Article
Title: Management of Customer Relationship Management (CRM) Technological Attributes in Brazil: A B2B Relationship in the Software-Media Development Sector
Author(s): Flávio Brambilla
Gustavo Dalmarco
In: Faces: Revista de Administração (Belo Horizonte. Online)
Issue Date: 2014
Volume: 13
Issue: 4
First page: 39
Last page: 56
Keywords: CRM Technological Attributes
URI: http://hdl.handle.net/10923/10086
ISSN: 1984-6975
Appears in Collections:Artigo de Periódico

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